FAQ section
Frequently Asked Questions (FAQs)
1. How long does delivery take?
Delivery usually takes 3–7 business days across Pakistan.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) all over Pakistan.
3. How will I know my order is confirmed?
After placing your order, you will receive a confirmation call or WhatsApp message from our team.
4. Are there any delivery charges?
Delivery charges may vary depending on your location and order size.
5. What if I receive a damaged or wrong product?
If you receive a damaged or incorrect product, please contact us within 24 hours for assistance or replacement.
6. Do you offer returns or exchanges?
Yes, selected products are eligible for return or exchange according to our return policy.
7. How can I track my order?
A tracking number will be provided once your order has been shipped.
8. Are your products original and high quality?
Yes, Hominza is committed to providing quality products and excellent customer satisfaction.
9. How can I contact customer support?
You can contact us through WhatsApp, email, or the Contact Us page on our website.
10. Do you deliver nationwide?
Yes, we provide delivery services to most cities across Pakistan.