Return & Refund Policy

Return & Refund Policy

At Hominza, customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect product, you may request a return or exchange within 7 days of receiving your order.

Eligibility for Returns

  • The product must be unused and in its original packaging.

  • Return requests must be made within 7 days after delivery.

  • Items damaged due to misuse are not eligible for return.

Refund Process

  • Once your return is approved and inspected, your refund will be processed.

  • Refunds are usually completed within 5–7 business days.

Exchange Policy

  • We offer exchanges for damaged or incorrect items only.

  • Exchange requests are subject to product availability.

Non-Returnable Items

  • Used products

  • Customized items

  • Clearance or sale items

Need Help?

For any return or refund inquiries, please contact our support team through the Contact Us page.