Return & Refund Policy
Return & Refund Policy
At Hominza, customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect product, you may request a return or exchange within 7 days of receiving your order.
Eligibility for Returns
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The product must be unused and in its original packaging.
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Return requests must be made within 7 days after delivery.
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Items damaged due to misuse are not eligible for return.
Refund Process
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Once your return is approved and inspected, your refund will be processed.
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Refunds are usually completed within 5–7 business days.
Exchange Policy
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We offer exchanges for damaged or incorrect items only.
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Exchange requests are subject to product availability.
Non-Returnable Items
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Used products
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Customized items
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Clearance or sale items
Need Help?
For any return or refund inquiries, please contact our support team through the Contact Us page.